Tips on Reducing False Alarms
Once you have a security system installed in your home or buisness you are respobsible for using it correctly and preventing false alarms. False alarms are a big concern for the police and fire industry along with the alarm industry. False alarms desensitive neighbors and consume resourses for bigger emergencies that the police and fire department could be doing. These costs can very well cause fees due to false alarms especially in big cities.
Seven Steps to reducing false alarms
1) Instruct all authorized personel in the proper use of your alarm system. Call On Guard security and put your alarm system on test to give these users some practice.
2) Make sure your system is programmed with a cancel code. This will allow you to disarm your security system during a false alarm. This will notify the alarm company that an authorised user is on location and that no further action is required.
3) Please make sure all users have the On Guard emergency cards. These are cards that are given to you during installation. If you ever find yourself in need of cards On Guard security will gladly send you some new ones. Please make sure all your users are registered with On Guard with approriate passwords.
4)If you do not have a siren on your alarm system please have one so that all users will know if an alarm has been set off and can take the approriate steps to disarm.
5) Test your alarm system on a regular basis to make sure it is working properly we recomend doing this once a month. Before testing your system please call the monitoring station and put your alarm system on test.
6)If your alarm system has a trouble indicator on it or it is not working please contact On Guard Security. Try not to arm your system before it has been repaired.
7) Most police departments have some sort of suspension program or fine for false alarms. Please be aware of these programs that are in place. If you receieve a letter of suspension please notify On Guard Security as soon as possible.