Life Time Warranty Policy:
Normally, On Guard warranty only lasts for 1 year (due to manufacterer standards). The life span of a security system varies, the first year is usually the best for the system. Things wear down with use, they also short circuit in electrical storms, water damage, rats nibbling at wires. Stuff happens, with stuff happening to your system, service charges can get pretty high, what if you live 2 hours away from our office? What happens if your mother board and 3 motions blow? Life time warranty grants the customer free replacement and service to fix their system (providing the causes are legitimate as outlined in the life time warranty policy), another perk is in the case that you wear your keypad down(it happens over the years) you can use your lifetime warranty policy to ask for a new one.
For a copy of the life time warranty policy click here.
Please fill out this form and email it to service@onguardsecurity.org or fax it to 1-403-995-1275
News Letter
Twice a year we send groups of customers newsletters, this program is very new and is not fully mobilized and not every customer will get one right off the bat. However, we will have the PDF version of our newsletter on this page including any past newsletters.
April- 2010 Newsletter: Click Here